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Workplace Services

Trauma-Informed

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Trauma, Multicultural & Social Justice Informed Services 


All services are trauma, multicultural and social justice informed.  Services are trauma-informed which means cultivating a relationship built on trust and compassion based on not what is wrong with you but understanding your experience and what happened to you.  Reasonable accommodations are highly likely to be permitted upon request.  Furthermore,  each service is integrated with education on the effects, prevention, and recovery of trauma.   Only therapy services include the treatment of trauma.  Multicultural and social justice informed means that biases (which we all have) that discriminates against a person's age (ageism), gender (sexism and heterosexism), race (racism), religion,  sexual orientation, socioeconomic status (classism) or disability (ableism and disableism) may be discussed openly or privately in hopes to ensure fairness and equality, increase awareness, strengthen relationships and enhance services.   Services are culturally sensitive (considerate and welcoming of the client's and other stakeholders culture) and will work collaboratively with those from diverse backgrounds to ensure services are rendered with cultural competence.  Social justice-informed also refers to tending to larger systemic social inequalities (issues related to power and privilege) that can manifest during the rendering of services, which may also be appropriately addressed in order to ensure fairness and equality, increase awareness, strengthen relationships and enhance services.   


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Mediation

Workplace mediation is an informal and confidential process that involves two staff members who are in conflict. Mediation is involved in a wide range of conflicts in the workplace (e.g., sexual harassment, between employees, disputes between supervisors and supervisees, deteriorating performance, terminations, etc). The mediator's job is to facilitate communication between the parties in order to establish mutually acceptable solutions and improve the working relationship. 

Conflict Coaching

Conflict Coaching, which is also known as Conflict Management Coaching, is a voluntary and confidential process. A trained coach works to assist an individual in gaining the personal aptitude and competence to productively and respectfully engage in conflict or a dispute, with a particular individual, with confidence and optimism in order to improve the working relationship.

Team Mediation

Team mediation is for teams where problematic interpersonal issues interfere with productivity, group cohesion and the team's ability to work

towards a common goal. These interpersonal issues negatively impact the work climate, morale and the team's ability to perform optimally. Team mediation allows for each team member to be heard and works with the team to clarify issues and establish mutually agreed upon solutions. 

Executive Coaching

Executive Coaching is a one-on-one process that involves a coach, an organization, and an individual client who works to improve their managerial and leadership skills. Executive coaching uses both quantitative (assessment tools) and qualitative (staff interviews) methods in order to produce a developmental plan which entails the client's strengths, weaknesses, and clear steps to improving performance gaps.

Conflict Management Workshop

This workshop is an hour-long service designed to help acclimate organizations to workplace services as well as provide practical and rudimentary conflict management skills.  It includes lecture, discussion, and role-playing to help participants better understand the importance of basic conflict management skills in the workplace.  

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